Returns & Exchanges
We want you to love your sanctuary, which is why we offer a 100-night sleep trial and free returns on all orders within the United States. If you are not completely satisfied with your purchase, you can return or exchange it for a full refund within 100 days of delivery.
Visit the Returns Portal
Navigate to our online returns center and enter your order number and shipping zip code to begin the process.
Select Items and Reason
Choose the specific items you wish to return or exchange and provide a brief reason to help us improve your future experience.
Print Your Prepaid Label
Once your request is submitted, we will provide a prepaid shipping label via email for you to download and print at home.
Ship and Track
Package your items securely, attach the label, and drop the parcel off at your nearest carrier location to receive your refund or exchange confirmation.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing